Our products are delivered by officially licensed Trading Card Game companies, in short our products are 100% authentic.

Sometimes we've put a pre-order product on "sold-out" in order to prevent customers getting disappointed. Our suppliers may issue an allocation which causes uncertainty in stock.

If the product is on sold-out but there's a "Notify me" button, then it means that we are assuming we will get more of that product in stock. By clicking on the "Notify me" button, you will automatically get a mail when the product is available again.

Purchasing a tempered product is extremely frustrating, we highly want our customers to feel safe in buying products from us. Our company policy is that we do not temper sealed products. Rest assured in your purchases from us.

If the seal of the product is excessively broken, please contact us through our contact form . Please provide some evidence in the mail and we will try to assist you as soon as possible.

You can contact us via the contact form or by sending an e-mail to: info@collgamers.nl

You can refund your product under certain circumstances, please read our refund policy for this concern.

We shop to countries within Europe and specifically only countries in European Union. The following countries are eligible for shipment: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Is your country not in our list, but would you like to make a purchase? Please kindly reach out to us via the contact form so we can assist you further.Shipp